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Privacy Policy

 

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our services. By using this site, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

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A. Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (processed securely through third-party providers)

  • Any details submitted through contact forms, booking forms, or service inquiries

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B. Automatically Collected Information

When you visit the website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on pages

  • Referring website

  • Cookies and tracking data

This helps us improve website performance and user experience.

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2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver requested services

  • Respond to inquiries and customer support requests

  • Process payments and manage appointments

  • Improve website content and functionality

  • Send important notifications and updates

  • Send marketing or promotional content (only if you opt-in)

  • Analyze usage to enhance user experience

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3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Track website traffic

  • Gather analytics

  • Improve site functionality

  • Personalize user experience

You can choose to disable cookies in your browser settings, but this may affect how the site functions.

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4. How We Share Your Information

We do not sell or rent your personal information.

We may share information with:

  • Service providers who assist with payment processing, email marketing, analytics, hosting, etc.

  • Legal authorities, if required by law or to protect our rights

  • Third-party analytics tools (like Google Analytics or Meta Pixel)

These partners only receive the information necessary to perform their services.

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5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

  • Access the personal data we have about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

  • Request limitations on processing

You can exercise these rights by contacting us at the email below.

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7. Children's Privacy

This website is not intended for individuals under the age of 13, and we do not knowingly collect information from children. If we learn that we have collected data from a minor, we will delete it promptly.

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8. Links to External Sites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page. Continued use of the website after changes means you accept the updated policy.

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10. Contact Information

If you have questions or concerns about this Privacy Policy or would like to make a request, contact us at design@eleven29llc.com.

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